PRIVACY POLICY

At White Basis, we are committed to protecting the privacy of all our customers. We only process data that we need for (improving) our services. We will never provide any of your personal details to third parties for commercial purposes.

This Privacy Policy applies to the use of the website and the services provided by White Basis. The starting date for the validity of these conditions is 01/07/2020. We may amend this Privacy Policy at any time and with the publication of a new version the validity of all previous versions expires.

This Privacy Policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties.

 

Data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is transparent.

 

Webshop software Shopify

Our webshop has been developed with software from Shopify. Personal data that you provide on behalf of our services available to us are shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage.

 

Webhosting Mijndomein.nl

We purchase web hosting and email services from Mijndomein.nl. Mijndomein.nl processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Mijndomein.nl has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Mijndomein.nl is obliged to observe secrecy on the basis of the agreement.

 

Email and Mailing lists Mijndomein.nl

We use the services of Mijndomein.nl to handles the e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through mijndomein.nl servers. You will see the 'unsubscribe' link at the bottom of every e-mail sent automatically via our website. If you click on this, you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website. Mijndomein.nl has no access to our mailbox and we handle all our e-mail traffic strictly confidential.

 

Payment processors Shopify Payments powered by Stripe

We use the platform of Shopify Payments to process (part of) the payments in our webshop. Shopify Payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify Payments has taken appropriate technical and organizational measures to protect your personal data. Shopify Payments reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Shopify Payments services for which they engage third parties. Shopify Payments does not store your data for longer than permitted by the legal deadlines.

 

Shipping and logistics DHL, DPD or PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL, DPD or PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL, DPD or PostNL. The logistic service companies use this information only for the purpose of executing the agreement. In the event that DHL, DPD or PostNL enable subcontractors, DHL, DPD or PostNL will also provide your data to these parties.

 

Purpose of data processing

General purpose of the processing

We only use your data for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information to contact you at a later time - other than at your request - we will ask you explicitly for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound by confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

 

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of further improving our services. This information (for example your IP address, web browser and operating system) is not personal data.

 

Participation in tax and criminal investigations

In some cases, a legal obligation may be held to share your data in connection with government tax or criminal investigations. In such a case, we are obliged to share your data, but we will oppose this within the possibilities that the law offers us.

 

Retention periods

We keep your data as long as you are our customer. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to be forgotten. On the basis of applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, our employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

 

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.

To prevent abuse, we will only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for instance by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request to be forgotten we administer anonymous data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority, if you suspect that we are using your personal data in the wrong way.

 

Right of inspection

You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

 

Rectification right

You always have the right to have the data that we process or have relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified to the e-mail address known to us.

 

Right to restriction of processing

You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

 

Right of transferability

 

You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you by another party. You can send a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

 

Right of objection and other rights 

In some cases, you have the right to object to the processing of your personal data by or on behalf of White Basis. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have processed available to you and then permanently discontinue the processing.

 

Cookie Google Analytics

Through our website cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We do not allow Google to uses the obtained analytics information for other Google services and products.

 

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

 

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will notify you by e-mail.